SPRC-National Social Policy Conference 2001
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Program

An employer perspective on the changing community services labour force
Jane Schwager
The Benevolent Society
Contact Email:   karen.Healy@social.usyd.edu.au

The community services industry is in a state of change. In the context of escalating demand for services, I will argue that community service workers must do things differently. The sector needs workers who can collaborate and innovate. Workers must engage with whole communities; they must forge partnerships with government and business stakeholders as well as engage the capacities of volunteers and service users. This approach demands different conceptual and practical approaches than those traditionally exercised in the community services sector. Can community service workers transform themselves for practice in the new community services environment?

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