Sustainable enterprises: changing organisational forms in the community services sector
Pamela Spall
School of Political Science and International Studies, University of Queensland
Contact Email:   Pam.Spallkids.nsw.gov.au

This paper presents the findings of a survey of non-profit disability organisations in Queensland and Victoria. The paper assesses the impact of governance policy, particularly in relation to the development of entrepreneurial and managerial models in community services. Victorian organizations had more enterprise organisational forms that demonstrated a range of managerial and market reforms directly attributable to state policy and priorities. In contrast, Queensland organisations had fewer signs of ‘reinvention’. Contrary to the literature however, the research found little evidence of substantial value change in either state. The findings have important implications for understanding how policy succeeds and fails in reform of welfare services. Also the paper will explore whether emerging organisational forms are necessarily more sustainable organisational forms.

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